Terms & Conditions – Elite Marketing

Welcome to Elite Marketing. These Terms & Conditions govern your use of our website and the purchase of products through our platform. By accessing our website or placing an order, you agree to be legally bound by these terms. Please read them carefully before using our services. If you do not agree with any part of these Terms & Conditions, you must refrain from using our website or services.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on the Elite Marketing website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety, as well as our Privacy Policy, Shipping & Delivery Policy, and Returns & Refund Policy, all of which are incorporated herein by reference.

These terms constitute a legally binding agreement between you (the customer) and Elite Marketing (the company). If you are using this website on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

We reserve the right to update or amend these Terms & Conditions at any time. It is your responsibility to review them periodically. Continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Eligibility to Use

To use our website and purchase products from Elite Marketing, you must meet the following eligibility requirements:

You must be at least 18 years of age or have obtained valid legal consent from a parent or guardian
You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction
You must not be prohibited from purchasing our products under any applicable laws or regulations
By placing an order, you confirm that all information provided is accurate, truthful, and current

We reserve the right to refuse service to anyone who does not meet these eligibility requirements or who violates any provision of these Terms & Conditions.

3. Products and Services

Elite Marketing specializes in selling shoe racks and related home storage solutions. We are dedicated to offering high-quality products that meet your organizational needs. Please note the following:

We make every reasonable effort to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate and up to date
However, we do not warrant that product descriptions or any other content on the website is completely error-free, accurate, or current. In the event of an error, we reserve the right to correct it and, if necessary, cancel any affected orders
Product images are for illustrative purposes only and may vary slightly from the actual product in terms of color, finish, or packaging due to screen display differences or product updates
Stock availability is subject to change without notice. In the event that a product becomes unavailable after your order is placed, we will notify you promptly and offer an alternative, a backorder option, or a full refund
We reserve the right to discontinue any product or modify product specifications at any time without prior notice

4. Pricing and Payments

All pricing and payment terms on our website are governed by the following conditions:

All prices displayed on our website are listed in US Dollars (USD) unless otherwise stated and are subject to change without prior notice
Prices are exclusive of any applicable taxes, customs duties, or import fees, which may be added at checkout or billed separately depending on your location
Payment must be made in full at the time of purchase through one of our approved and secure payment methods, as displayed at checkout
We use industry-standard encryption and secure payment gateways to process all transactions. We do not store or have direct access to your full payment card details
In the event of a pricing error on our website (whether due to a technical glitch, typographical mistake, or any other reason), we reserve the right to cancel affected orders and issue a full refund, even after an order confirmation has been sent
We reserve the right to refuse or cancel any order that we believe involves fraudulent activity, unauthorized payment, or other suspicious behavior, without prior notice and without liability

5. Order Acceptance and Cancellation

Placing an order on our website does not constitute a guaranteed contract of sale. The following terms apply:

An order is considered accepted only after we have sent you an official order confirmation email and the payment has been successfully processed
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to situations involving stock unavailability, payment failure, suspected fraud, pricing errors, or shipping restrictions to your location
If we cancel your order after payment has been processed, you will receive a full refund to your original payment method within 5–10 business days
Customer-initiated cancellations may be requested within a limited window after the order is placed. Once the order has entered the processing or dispatch stage, cancellation may no longer be possible. Please refer to our Returns & Refund Policy for further details on post-dispatch cancellations and returns
We are not liable for any loss or inconvenience caused by the cancellation of an order, whether initiated by us or by the customer

6. Shipping and Delivery Terms

By placing an order with Elite Marketing, you acknowledge and agree to the terms outlined in our full Shipping & Delivery Policy, which is incorporated into these Terms & Conditions by reference. Key points include:

Delivery timelines are estimates only and are not legally binding commitments
Elite Marketing is not responsible for delays caused by third-party carriers, customs authorities, weather events, or incorrect shipping information provided by the customer
Risk of loss and title for purchased products pass to the customer upon delivery to the carrier
Customers are responsible for providing accurate shipping information and for any additional costs arising from address errors or failed deliveries

Please review our full Shipping & Delivery Policy for complete details.

7. Returns and Refunds

All return and refund requests are governed by our Returns & Refund Policy, which is incorporated into these Terms & Conditions by reference. By making a purchase on our website, you agree to the terms and conditions outlined in that policy, including eligibility criteria, timeframes, and procedures for returns, exchanges, and refunds.

We encourage all customers to review the Returns & Refund Policy thoroughly before completing a purchase. If you have any questions, our support team is available to assist you.

8. Intellectual Property Rights

All content published on the Elite Marketing website is the exclusive intellectual property of Elite Marketing or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. This includes but is not limited to:

Website design, layout, and user interface
Text, product descriptions, and written content
Photographs, graphics, illustrations, and videos
Logos, brand names, and trademarks
Software, code, and technical infrastructure

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only. You may not:

Copy, reproduce, distribute, or republish any content without our express written permission
Modify or create derivative works based on our content
Use our branding or trademarks in any way that could cause confusion or imply endorsement
Scrape, crawl, or extract data from our website using automated tools

Any unauthorized use of our intellectual property may result in legal action. If you believe any content on our website infringes upon your intellectual property rights, please contact us immediately.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Elite Marketing and its directors, employees, agents, suppliers, and affiliates shall not be held liable for:

Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products
Loss of profits, revenue, data, or business opportunities resulting from any issue related to our website or services
Damages resulting from unauthorized access to your account or personal data due to circumstances beyond our reasonable control
Any errors, omissions, or inaccuracies in the content or information provided on our website
Product misuse or damage resulting from failure to follow care and usage instructions

Our total liability to you for any claim arising from or related to these Terms & Conditions or your use of our website and products shall not exceed the total amount paid by you for the specific order giving rise to the claim.

Nothing in these Terms & Conditions shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or any other matter that cannot be excluded by law.

10. Governing Law and Policy Updates

Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Tulsa, Oklahoma.

Dispute Resolution: In the event of a dispute, we encourage customers to first contact our support team to seek an amicable resolution before pursuing formal legal action. We are committed to working collaboratively to resolve any issues in good faith.

Policy Updates: We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon publication on this page. We will update the effective date at the top of this document whenever changes are made. It is your responsibility to check this page periodically for updates. Your continued use of the website following any changes constitutes your unconditional acceptance of the revised Terms & Conditions.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please do not hesitate to contact our team:

Email: support@elitemarketing.site
Phone: +1 918 318 5599
Address: 8009 S Wheeling Ave, Tulsa, OK 74136
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)